Warranty Information – StereoIntegrity.com

Limited Warranty

Stereo Integrity warrants its products to be free from defects in material and workmanship for a period of 3 years from the date of purchase. Stereo Integrity and/or its designated representatives shall have all final determination about the validity of a warranty claim. All sales are final.

This warranty shall not apply to any product that has been subject to any type of use (mounted, tested, etc), misuse, neglect, accident, or abnormal conditions of operation, including but not limited to use in professional sound/PA systems and car stereo SPL competitions. Blown voice coils are not covered under warranty.

This warranty is limited to Stereo Integrity equipment only. It does not extend to any other equipment or product connected to or operated in conjunction with this product. We are not responsible for any damage to other equipment or product arising from the use of this Stereo Integrity product.

Stereo Integrity’s obligation under this warranty is limited to repairing, replacing, or refunding the original purchase price (exclusive of shipping charges), at Stereo Integrity’s option, any product returned to the factory within 3 years of the date of original purchase, provided that Stereo Integrity determines that the unit is defective and has been used in compliance with the terms of this warranty. Warranty is non-transferable.

For products that failed due to manufacturing defects, Stereo Integrity will reimburse shipping costs. Shipping costs will be limited to delivery by UPS Ground or US Parcel Post surface, whichever is lower. Costs incurred above and beyond these levels will not be reimbursed.

If misuse, neglect, accident, or abnormal conditions of operation have caused the failure, repair or replacement will be billed at a nominal cost, pursuant to customer agreement to such repair or replacement. No shipping costs will be reimbursed.

The foregoing warranty is exclusive and in lieu of all other warranties, expressed or implied, including, but not limited to, any warranty of merchantability or fitness for any particular purpose. Stereo Integrity shall not be liable for any special, incidental, or consequential damages, whether in contract, tort, or otherwise.

When making a warranty claim, you must include a completed Return Authorization Form.

The Return Authorization Form can be printed and filled out by hand and included in the return packaging.

Return Authorization Form Printout

Products returned to Stereo Integrity without a Return Authorization Form shall not have any action taken until the customer supplies such a form. Products held for 90 days without consent to repair or replace will be considered abandoned and scrapped.

All returns MUST be returned in the original factory packaging. If the original packaging is not available, Stereo Integrity can supply packaging materials for a $25 fee plus all shipping charges related to the delivery of packaging materials to customers.

All returns must be sent to:
Stereo Integrity
514 W. 21’st Street
Suite S.
Newton, NC 28658

Product MUST be sent pre-paid, and insured for full retail price. Product sent uninsured/underinsured and damaged in shipping will NOT be reimbursed/covered by Stereo Integrity. Turnaround of received warranty products take a minimum of 2-4 weeks.